We’ve launched a new support platform, and it replaces Zendesk for all new support requests.

What’s new

• It’s directly connected to your OnAir account
• No more separate Zendesk account to create or manage
• Just sign in with your existing OnAir credentials to contact support, follow your requests and access your ticket list

Your history is safe

Tickets from our previous support platform have been imported, so our team keeps the full history of your past requests.

What’s next

Once the new platform is fully tested and validated, it will be integrated directly into the OnAir Companion.

Where to go from now on

All new support requests must be submitted here: https://support.onair.company/