Personal data is any information relating to an identified or identifiable natural person. Providing personal data is generally voluntary unless otherwise specified.
OnAir Company takes the protection of your personal data seriously. We collect only what is necessary to provide and improve our services, in compliance with the EU General Data Protection Regulation (GDPR).
When you access our website, your browser automatically transmits data that is stored in server log files, including:
Processing is based on Article 6(1)(f) GDPR — our legitimate interest in operating and improving our website.
When you create an OnAir account, we collect personal data necessary to provide the service (name, email address, and related account details). Processing is based on Article 6(1)(a) GDPR — your consent.
You may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal. Account deletion results in erasure of your personal data (see Delete Your Account).
When you post a comment on our site, we collect your name, email address, and the comment text. Only your display name is shown publicly — your email and IP address are stored internally for spam prevention and security purposes.
Processing is based on Article 6(1)(a) GDPR.
When you write to us through the creator contact form on our Media page, we collect your name, your email address, the link to your channel if you give one, and your message. We use them only to reply to you and to discuss a possible collaboration. Processing is based on Article 6(1)(f) GDPR, our legitimate interest in answering the requests we receive. Writing to us does not subscribe you to the newsletter.
We use cookies — small text files stored in your browser — to enhance user experience and recognise returning visitors. Some functions of our website cannot be offered without cookies.
Processing is based on Article 6(1)(f) GDPR (legitimate interest in optimal site functionality). You can manage or disable cookies through your browser settings (Chrome, Firefox, Safari, Edge).
Our cookies are categorised as: Necessary, Functional, Performance, Analytics, and Advertisement. Necessary cookies are retained for up to 11 months.
All payments for OnAir products and services are processed exclusively through PayPal's secure payment system. OnAir Company does not have access to your banking or credit card information — we receive only a payment confirmation from PayPal.
We cannot initiate direct debits. Financial data is transferred to third-party processors complying with PCI-DSS security standards.
We use the following third-party services, each processing data under their own privacy policies:
All processing under Article 6(1)(f) GDPR based on our legitimate interest in design, analysis, and security.
Under Articles 15–21 GDPR, you have the following rights regarding your personal data:
You may also lodge a complaint with your national data protection authority under Article 77 GDPR if you believe your data has been processed unlawfully.
We retain personal data only for as long as required by applicable law or necessary for the purposes for which it was collected. After the retention period has elapsed, data is deleted or anonymised unless you have given consent for further processing.
An account deletion request will permanently erase or anonymise all personal information associated with your account, including your username, contact details, purchase history, promotional codes, in-game items, and all game progress.
Recovery is not possible after deletion. Processing takes up to 30 days.
To submit a deletion request, open a support ticket at support.onair.company.
Privacy questions? Contact us at support.onair.company or on our Discord.
