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Terms & Conditions

OnAir Company SAS · SIRET 883 029 126 RCS Colmar

01 Identity of the Seller

OnAir Company SAS — SIRET 883 029 126 RCS Colmar.

Support is available at support.onair.company.

The European Commission provides a platform for the out-of-court resolution of disputes (ODR platform) at ec.europa.eu/odr. OnAir Company is not willing to enter into dispute resolution proceedings before the consumer arbitration board.

02 Introduction

2.1 These terms and conditions may change from time to time. Please visit this page periodically to ensure you are aware of the latest version.

2.2 These are the terms and conditions that apply to users of OnAir Airline Manager (also referred to as the "product"). If you do not agree to these terms, you must not purchase, download, install, use, play or otherwise access OnAir Airline Manager. By purchasing, downloading, installing, using or playing OnAir Airline Manager you are agreeing to the latest version of these terms and conditions.

2.3 You must be at least 13 years old to use this product. If you are 13 or over and of or over the age of majority in your jurisdiction, you agree to and accept these terms and conditions. If you are 13 or over but beneath the age of majority in your jurisdiction, you must obtain the agreement and acceptance of a person with parental authority for you.

2.4 OnAir reserves the right to change the gameplay details at any time. This cannot be a cause of refund.

If you purchased an OnAir Airline Manager subscription through the OnAir Company website, you agree that you have immediate access to the digital content and acknowledge that thereby you waive your right to cancel once the service has begun. The order cannot be refunded when the key has been redeemed.

2.6 We also sell this product through third-party digital stores. If you purchase this product through one of those stores, you may need an account at that store and are subject to its own terms and conditions.

2.7 Where applicable, third-party digital stores may offer a refund in relation to this product. You will need to contact the third-party digital store directly in order to receive a refund.

03 Prices and Payment

3.1 The prices mentioned in the respective offers represent total prices. They include all price components, including all applicable taxes.

3.2 Unless otherwise specified, payment claims arising from the contract become payable immediately.

3.4 The OnAir Airline Manager subscription is a contract with a commitment of 1 month, 3 months, 6 months, 1 year or 2 years. This contract is automatically renewable. You can deactivate automatic renewal at any time through your PayPal account. If you do not cancel, you will be automatically debited at the end of the period.

04 Permitted Uses

  • Use this product in accordance with these terms and conditions
  • Share non-commercial screenshots and videos of your gameplay on your personal social media accounts
  • Utilise any upgrades, updates and additional OnAir Airline Manager content that we may make available from time to time

We reserve the right not to be obligated to provide upgrades, updates and additional product content.

05 Prohibited Uses

You cannot do the following:

  • Sell, distribute or otherwise transfer copies or reproductions of this product to any third party
  • Reproduce, translate, modify, adapt source code, disassemble, merge, decompile or create derivative works of this product
  • Disable, circumvent or remove any proprietary labels, notices or copy protection software contained in this product
  • Exploit the product for any commercial gain or purpose
  • Use the product for any illegal or immoral purposes
  • Export the product in violation of applicable laws and regulations
  • Copy, transfer, distribute, rent, lease, loan or sublicense this product in any way that violates these terms
  • Exploit bugs — if you come across an exploit you must report it at support.onair.company. Voluntary exploitation results in penalties to your OnAir Company or VA
  • Buy or sell accounts to access this product

If OnAir Company is sued or threatened because you violated these terms, you may be held financially responsible for any damage, legal costs and/or expenses incurred.

06 License

6.1 OnAir Airline Manager and each part of it, including its companion mobile applications for iOS and Android, are the intellectual property of OnAir Company. Any use, reproduction or redistribution not in accordance with these terms is expressly prohibited.

6.2 OnAir Company provides a 7-day free trial with full access to all features. This trial must be used to test compatibility with your computer, operating system, and flight simulators. Each person can only take advantage of the free trial one time.

6.3 Upon purchase, you receive a simple license for the duration of your subscription period.

6.4 The license grants permission to install and use the product on a single computer for personal, non-commercial use.

6.5 This product is licensed and not sold. Your license does not grant any title or ownership in the product. This product is protected by copyright laws, international copyright treaties and conventions.

07 Code of Conduct

OnAir Company encourages a respectful, friendly community. All hacking, cheating, bug exploitation, misuse of the product, trolling, deceptive or abusive conduct is strictly prohibited.

  • Encouraging rule breaking or abuse of gameplay is not allowed
  • Starting or contributing to server drama discussions is strictly prohibited and will result in a ban
  • You may not abuse, harass, troll or stalk other users
  • You cannot share content that is immoral, hateful, offensive, defamatory, threatening, pornographic, vulgar, racist or sexually offensive
  • Threads made to insult other players, staff, or the community are not allowed
  • You cannot impersonate any person, including OnAir Company staff
  • You must not upload spam, marketing, advertisement or promotional content
  • You cannot cause any disruption to the product that interferes with its proper operation

08 Choice of Law

8.1 French law shall apply. This choice of law only applies if it does not revoke the protection guaranteed by the mandatory provisions of the law of the customer's country of residence (benefit-of-the-doubt principle).

8.2 If you are a business entity, our place of business is the place of jurisdiction and fulfilment for all services. The provisions of the UN Convention on Contracts for the International Sale of Goods are explicitly inapplicable.

09 Liability

9.1 Installation and use of this product — including any upgrades, updates and related items — are at your own risk.

9.2 This product contains no guarantee of any kind. There are no express or implied warranties. You accept this product as is.

9.3 OnAir Company does not warrant that use of the product will be uninterrupted or error-free, or that it will not cause any issues with your computer. OnAir Company shall be informed of such errors/bugs and given reasonable time to correct them.

9.4 OnAir Company is not liable for any consequential loss or damage arising from use of or inability to use this product, including damage to property, computer failure, malfunction, or loss of data.

Service-level agreement (SLA): OnAir offers a best-effort guarantee on server availability. For outages lasting more than 24 hours (excluding scheduled maintenance), affected accounts will receive credit compensation for the lost days.

10 System Requirements

An active internet connection and valid email address are required. Minimum specifications:

  • Windows 10 or 11 (64-bit)
  • Intel Core i3 or equivalent processor
  • 1 GB graphics card
  • 8 GB RAM
  • 100 MB available storage
  • 1024×768 minimum screen resolution

11 Termination

11.1 OnAir Company has the right to terminate these terms and your license if you breach them. If this happens, you are required to immediately remove the product from your computer and certify this in writing via support ticket.

11.2 You may terminate these terms at any time by deleting and removing this product from your computer and all devices.


Questions? Contact us at support.onair.company or on our Discord.