Legal

Terms of Service

OnAir Company SAS · Last updated 2024

This Terms of Service ("ToS") is a legal agreement between you and OnAir Company covering all their software products. By accessing or using OnAir Company software, online services, forums, technical support, or products, you agree to be bound by these terms. If you do not agree, you must not use any OnAir Company offerings.

01 Compatibility & Suitability

OnAir Airline Manager offers a 7-day free trial with full access to all features. Through this trial period, you confirm that you have reviewed the software and hardware compatibility requirements and found them suitable.

You understand that various factors influence software performance and have verified that nothing else on your hardware will negatively impact the product. By purchasing a subscription, you confirm this compatibility check was completed during the trial period.

02 Technical & Customer Support

Technical and customer support is available Monday to Friday exclusively through our support platform:

support.onair.company
OnAir Company does not provide technical or customer support through any other channel — email, Discord, social media, or otherwise.

03 Licensing Policy

Two purchase paths are available:

Direct purchase (onair.company) with PayPal — license key is automatically added to your account upon payment.
Reseller purchase — you receive a key requiring manual activation on your OnAir account.

Activating your license key signifies acceptance of this Terms of Service, the Privacy Policy, and the Terms & Conditions. For products without license keys, access or usage constitutes acceptance.

04 Refund Policy

No refunds are issued after a recurring charge has been made for the current subscription period.

To avoid being charged for the next period, you must cancel your subscription before the renewal date by logging into your PayPal account and cancelling directly from there.

Cancellation cannot be completed by voice, email, or any other medium — it must be done through your PayPal account. Support tickets can be submitted at support.onair.company (Monday–Friday).